Welcome to the reception on deck 5

The staff in the reception on deck 5 is always ready to assist and help you

During the summer and shoulder season, the reception is open 24 hrs a day. During the winter season, the reception is open from 8am to 10pm every day, but if you need assistance outside these opening hours, you are welcome to call.


These are a few of the things that the reception can help and assist you with

  • Cabin upgrades
  • Information regarding your booking, such as what meals you have pre-booked
  • Sales and information regarding the excursions we sell in the Faroe Islands and Iceland
  • Weather updates
  • Tax free refunds (tax free refund forms from Iceland must be handed to the customs in the terminal in Seyðisfjörður)
  • Luggage boxes
  • Fridge to store your medication
  • Cash exchange and withdrawal 

These are a few of the things that you can purchase in the reception

  • Wi-Fi access
  • Snacks
  • Magazines
  • Cinema tickets
  • Road maps
  • Stamps
  • Minibar for the cabin 
  • Towels/ pillows/bedding
  • “over the counter” medication


Welcome to our website

Smyril Line runs the only passenger ferry to Iceland and the Faroe Islands. M/S Norröna has weekly departures from Denmark.


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Next departure and arrival

Departure (local time)
Hirtshals . 15. Dec 15:00
Arrival (local time)
Tórshavn . 17. Dec 10:00
Departure (local time)
Tórshavn . 17. Dec 14:00

Customer Service

  • +298 34 59 00
  • office@smyrilline.com
  • Our offices
  • Facebook
  • Instagram

Subject to errors and corrections.