Explorers of the North Atlantic since 1982

Welcome to Customer Service

Find important and helpful information regarding your travel with M/S Norröna as well as answers to some frequently asked questions.


Smyril Line strives to give our guests the best experience when sailing with our ferry MS Norröna. We have gathered important information on the following pages as well as answers to some frequently asked questions.


If you cannot find the answers to your questions here, you are most welcome to contact us on tel. +298 345900 or write us an e-mail to office@smyrilline.com.




  • i Contact Smyril Line

    Contact Smyril Line

    We are happy to advise you of your once-in-a-lifetime experience.

  • i Good to know

    Good to know

    Useful information regarding your trip with MS Norröna.

  • i Check-in times

    Check-in times

    Please read important information before departure.

  • i General Terms

    General Terms

    Please see our terms and conditions.

  • i FAQ


    Frequently asked questions.

Subject to errors and corrections.